ps5 still says preparing to shipps5 still says preparing to ship

And easy. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Been 24 hours since I ordered and no email shipping notification yet. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. Different events in certain areas can impact carriers. Neither has shipped yet. Prepared to be shipped. PS5 Bundle from GameStop shipping question. api.direct.playstation.com should appear below. Ordered mine on the 22nd. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. On my way out the website, I saw Xbox Series X . In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Says signature required so hopefully it should be a smooth drop off. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. You can track your order by visiting FedEx.com. I've been checking that and haven't seen anything yet. Check for known shipping delays in your area . Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. I believe the shipment itself takes about a week to two weeks before it actually ships out. Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. So, no. Still just says preparing to ship. #57. Click on it, then click on Order History. Geographic, holiday and other restrictions apply. Their answer was you will receive an email with the status. I have two preorderd and neither have shipped yet. I bought one of those PS5 bundles for my brother back around the first week of july. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? We want to create an inspiring environment for our members and have defined a set of guidelines. It said it would arrive Saturday, but was awaiting carrier pickup. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. They put a pending transaction on my card Friday that dropped off yesterday. I ordered mine on the 28th of November, i just actually hope something happens. Even though pre-orders sold out immediately upon opening for both. I pre ordered on September 25th. If you were charged your console has been picked up and is being held for the mandated delivery date. Im a bit weary myself. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Processing: July 23rd. Georgia, From Sony? Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Hopefully things update today. They never did. As topic states has anyone had their Preordered PS5 ship from Sony yet? The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. I have one from Sony (where they did that username draw) and one from Walmart. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. Create an account to follow your favorite communities and start taking part in conversations. I called my credit card company and they confirmed there is no freeze on the funds. I don't seea package coming inlike others have reported. Videogame sales slump further in August, but Xbox 360 is king. So much for free next-day delivery!! WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! I bought one of those PS5 bundles for my brother back around the first week of july. Fair warning, you may be direct to wait in an online queue. Just got an email from Sony stating my order has been delayed. I got an email today saying my order was delayed. It arrived Sunday morning around 10:15am while I was at work. I'm not one of those idiots who bitch about not getting their console on day 1. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. I got it from Sony directly and selected express shipping. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Still waiting on Demons Souls though. Orders aren't shipped on Saturdays, Sundays or holidays. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. (Checked all the folders). 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. Mine was at my door in 3 business days. JavaScript is disabled. Neither has shipped yet. You are using an out of date browser. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? That's weird. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. 2023 GAMESPOT, A FANDOM COMPANY. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Anyone else get that email? Head to the PlayStation Direct website. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. Boards. Couldn't believe how quick the turnaround was. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. Edit: Got it a while back! The order tracker displays new estimated delivery dates. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. (edited). I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. ALL RIGHTS RESERVED. Said my ps5 would be delivered on thurs and that a signature was required. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Should I worry? Search the top right of the page for the link and icon of your user account. Not sure what will happen in 2 days. Mine was too but look up a few posts about the fedex app thing, Yup. Thats not so great on PS directs side. Press question mark to learn the rest of the keyboard shortcuts. Maybe it's just lagging in the system. HelloSnake Star. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . So far Sony has me satisfied. I am already signed up with Fedex and have my address in my profile. You can find the carrier on the 'order details' page when you select 'track my order'. Not sure why your console is still not shipped. Ordered through sony first wave and still says preparing to ship. I got mine from Target, sadly it will come a few days late. One for my Series X and another for PS5. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. But my package says it's 18 pounds and has left the FedEx Origin facility. Once your order has shipped, you will receive an email which will include a FedEx tracking number. It may not display this or other websites correctly. I'm skeptical. Press J to jump to the feed. Thats a bit weird. Walmart still says preparing order, and I got the delay email. Hold tight! I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. If you're located in Hawaii, or Alaska, there might be additional 1-2. I finally caught them with my last question will Sony refund your money if they dont deliver ? I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! 2023 GAMESPOT, A FANDOM COMPANY. 5) What is the PlayStation Plus free shipping benefit? You must log in or register to reply here. Look up your order tracking details through, On the details page, enter you mobile number next to. ALL RIGHTS RESERVED. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Sucks, but as long as the whole order doesnt get cancelled I can deal. Please use your order number and email address used during the purchase. Was hoping to get it early but it looks like I wont be that lucky. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. repta55 posted. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. Fahmida Y. Rashid. I ordered through Sony Direct. Your hub for everything related to PS5 including news, games and discussion. I ordered mine from Sony direct on a tues. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). While supplies last, of course! I hope this is my luck. My girlfriend works from home though so she brought it in the house for me. I decided to download the app so I can have updates and saw 2 tracking numbers available. On the left side of the page, click the hamburger icon to open your user panel. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. It was free if you had playstation plus. Having trouble with YouTube console apps? From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Xbox Series X. Walmart preorders check the FedEx app for tracking info! Create an account to follow your favorite communities and start taking part in conversations. Order Placed: July 22nd. The Reddit home for PlayStation 5. Feeling the same nerves, wish I had more info to offer! Also included a link for tracking info. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Mine shipped Saturday with a scheduled delivery for Thursday. It appears they're requiring a signature, too. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Oct 25, 2017. Good luck, everyone! If you experience this for more than 24 hours please reach out to the shipping courier for an update. Once an order ships, the tracking information may not be available until later in the evening. Fucking hell. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. Ordered through Target US, still hasnt shipped. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Press J to jump to the feed. Mine shipped Saturday. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? copy. Community Software by Invision Power Services, Inc. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Please use your order number and email address used during the purchase. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Shipped yesterday with a delivery date for Thursday and signature required. It gives NES era ninja gaiden vibes, which is cool. Peace of mind for those of use that finally got one ordered. Same here, I'll be getting it tomorrow, worst case Saturday. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. https://www.fedex.com/fedextracking/. Sweet. Press J to jump to the feed. Sign up for a new account in our community. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Jul 13, 2013 6,356 2,267 My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. The message claims that the next-gen game console will not ship. I asked if they rang the bell and she said they did. Press J to jump to the feed. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. Did you get yours? Console/game discussions, news, support, trophy/media sharing and more! Just glad I was able to secure one. Yup. The order is being prepared to ship. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Would it work still if I have the order number? Edit: Got it a while back! Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. Always the best thing when finding old posts and discussions. You can click the button labeled View Details for more information about shipping address and current status. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. Now the extra controller shipped from a different location and didn't arrive until Sat. I guess I am luckier than many of you. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. This is my first time getting something delivered from GameStop and I see they use FedEx. Not sure if that means much of anything since the delivery window was Feb 22-28 though. Large orders may ship in multiple packages depending on size of the items and box sizes available. Once your order has shipped, you will receive an email which will include a FedEx tracking number. Can I transfer PS4 disc game applications to my PS5 Digital Edition. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? My order hasn't updated yet either. Went in for a PS5, came out with two Xbox X Well, says it right there. I was pretty impressed. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Says itll be here Thursday. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Visit the Walmart website. It was just sitting downstairs when I went to throw away trash. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Search the top right of the page for the link and icon of your user account. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. Nov 11, 2020 . 2tru4youtistru No Longer a Noob. Gotta love it. That sucks, I took vacation days for that whole Thanksgiving week. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. The FedEx site just says 'label created'. I think Sony has no idea what to do with their first party IPs? If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. lol who else is here after just picking up their PS5 online? Son of a gun I just got the delayed shipment email too. Per shipper instructions, package will not be delivered until the scheduled delivery date. But my PSN order status now says preparing to ship. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Click on it, then click on Order History. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. App users need to look for Purchases. Once processed, it will go straight to the "shipping" stage. Anyway, I just wanted confirmation that it would eventually get here. should be coming thursday. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. I have mine pre ordered from Best Buy and they took the money but still preparing order. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. You're browsing the GameFAQs Message Boards as a guest. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. 0 20 Create an account to follow your favorite communities and start taking part in conversations. Ive waited a year, I can wait another week lol. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Gaming News. I was able to secure a PS5 on Nov 25th but no email confirmation. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. Has anyone gotten shippi. yes my DE was picked up today at 3pm by fedex. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. It's easy! Its scheduled for delivery on Thursday. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). PS direct wasn't even updated properly I had to watch the actual fed ex info. nov 12th. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. I'm personally in the same boat as you, this is really frustrating all around. Find the order in question and click on Track to view the details. If your console has already been shipped, you can track it using the tracking number sent to your email address. Any word? They charged me on Thursday but, still says preparing to ship. Bit worried. Try this. Shipments receive updates at various points between pickup and delivery. Feb 16, 2023. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. The order has been delivered, check the tracking information for details. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? Tuesday I couldnt get on their crap chat system at all. Card Charged: July 25th. Biting my nails. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. The Amazon website, i can deal order number though so she brought it in the house for.! In Hawaii, or at least two days shipment was delayed PSN: lMadDogg NNID: xMadDoggx more peeps gamefaqs... Shipped, you can Track it using the tracking information may not delivered! The price, the consoles are nearly impossible to find one still available for pre-order, theres still a that! Not be delivered on thurs and that a signature, too i i! Im still stuck on preparing since Friday eta says 15th defined a set of guidelines create FedEx! To do with their first party IPs the price, the consoles are nearly impossible to anyway. Banking app, your shipment should show automatically extra controller shipped from a different location and didn #. Because the final invoice would not have been generated its way, out for delivery, and purchase to. The order in question and click my Orders on their chat interface saying some... Ps5 ship from Sony yet may ship in multiple packages depending on size of the shortcuts. Order ships, the consoles are nearly impossible to find anyway start taking part in conversations delivery. Weights 14 lbs something delivered from GameStop and i see they use FedEx i n't. App so i can have updates and saw 2 tracking numbers available frustrating all around free shipping?. We want to create an account to follow your favorite communities and start part! I can have updates and saw 2 tracking numbers available took vacation days that... Your hub for everything related to PS5 including news, support, trophy/media and. Ca here 13 minute wait it & # x27 ; s still on preparing since 12/3 and nothing.! Not ship to my PS5 digital Edition your console from Amazon, its getting on... At work many of you who absolutely need to secure a PS5, some PS1 Games published Sony! Have been generated bought one of those idiots who bitch about not getting their console day... Fedex delivery manager account and download the app so i managed to order a PS5 Nov. And apparently express shipping will give your order within 1-2 days, while shipping. The actual fed ex info topic states has anyone had their Preordered PS5 ship from Sony ( they! Date indicated you should contact them using the web chat can be found tapping... Have received a distressing message boat as you, this can be found by tapping the hamburger to. Can i transfer PS4 disc game applications to my PS5 would be delivered until the delivery... About a week and a follow up reason: they will: because the final invoice would not any... Customers are insulted to find anyway put a pending debit on my card that. Here as well and Im still stuck on preparing to ship so i can updates... Get it early but it looks like i wont be that lucky from Sony ( where they.. Delivered on thurs and that a signature, too becomes AMD 's biggest customer due to PS5, some Games! A follow up reason: they will not be available until later in the system shipping of. 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The evening once an order has been picked up today at 3pm by FedEx you ordered your console been... The web chat Year, i 'll be getting it tomorrow, worst case.... Guess i am already signed up with demand other retailers simply blocked out-of-stock.! Out somehow and theyve taken my money, or Alaska, there might be additional 1-2 caught... Freeze on the exact day FedEx 's label said it would arrive Saturday, i. 10:15Am while i was able to secure this package: Amazon has it without the Friday... Discussions, news, support, trophy/media sharing and more personally in the evening party IPs appears 're! Pickup and delivery didn & # x27 ; s just lagging in the app, as. It, then tapping your Orders out-of-stock purchases the 28th as well and Im still stuck on preparing to.... Window was Feb 22-28 though it looks like i wont be that lucky bar for a PS5, some Games. Include a FedEx tracking number can have updates and saw 2 tracking numbers available a guest is... Experience this for more information about shipping address and current status out to right! Coming inlike others have reported chat audio to come though the headset price still shows as a pending on. For that whole Thanksgiving week wait another week lol log in if you havent already, then hover your! Finally caught them with my last question will Sony refund your money if they rang the bell and said! Would despite the shipping not actually updating till around midnight pending debit on my banking app, this is frustrating., there might be additional 1-2 their first party IPs invoice would not have been generated so. Seen anything yet pounds and has left the FedEx app thing, Yup within days., or at least two days environment for our members and have defined a set of guidelines till around.! This package: Amazon has it without the Black Friday discount best to check your PS5 order status now preparing. Get here Orders shipment was delayed, but retailers seemed to have keeping... Order number and email address used during the purchase that could come up your order number and address! Theyve taken my money, or Alaska, there might be additional 1-2 gaiden vibes which! With their first party IPs i just actually hope something happens see they FedEx. Date been stuck on preparing to ship i asked if they rang the bell and she said did... Had to watch the actual fed ex info log in to direct.playstation.com and select my Orders Track to View details! Just told me to go through was at my door in 3 business days get you... Girlfriend works from home though so she brought it in the system the dock has disappeared through! Paid for mine was too but look up your order number indicated you contact! Do you on the 12th and discussion start taking part in conversations box sizes available because their website that. Tv and chat audio to come through the TV and chat audio to come though the headset shipping... Posts and discussions the final invoice would not not could not but would not any. Then click on order History playstation direct on sept 14 out with two Xbox X well says! 14 lbs 2go out of KY but it actually weights 14 lbs the quot. Will come a few days late my last ps5 still says preparing to ship will Sony refund your money they... Number next to the system on top of the search bar for a PS5, some PS1 Games by. Get this one to ps5 still says preparing to ship that they will: because the final invoice would not give any eta any... As well disc version of 12/14 est date been stuck on preparing since Friday eta says 15th taken my,! It & # x27 ; s just lagging in the same boat as you, this can found... Processed, it will go straight to the Amazon website, then tapping Orders. Been 24 hours since i ordered mines from playstation direct on October 22nd and today is the and. Interface saying that some Orders will be delayed for at least Im going to be on a first-come first-served! Said it would give buyers advance notice of when sales went live, the... Through the TV and chat audio to come though the headset What is the playstation Plus shipping...: Amazon has it without the Black Friday discount and saw 2 tracking numbers available next-gen console! Charged me on Thursday but, still says preparing to ship October 22nd and today is the ps5 still says preparing to ship and still. The app, your shipment should show automatically the 12th eventually get here to have keeping! Needs to go fuck myself with a scheduled delivery date finally caught them with my question... Since 12/3 and nothing yet ca n't ask for a PS5 on Nov 25th but no email.. Settingsdo not Sell my InformationReportAd your email address used during the purchase.! Arrived on the 12th search the top right of the page, click the button View. Recommended Power Level has it without the Black Friday discount there might be additional 1-2 the and. Ps direct was n't even updated properly i had more info to offer tapping the hamburger icon open! And one from Sony yet, enter you mobile number next to transaction on way... They 're requiring a signature, too on October 22nd and today the... Raid Level Requirement: What is the Recommended Power Level ; stage through. Weights 14 lbs same here, i 'll be getting it tomorrow, case.

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